Post-Construction
The cornerstone of our company is customer service. This includes rapid response to all service and warranty work. In addition, we are very selective about the projects we choose, which enables us to give our clients the highest possible quality of service. Within a day or two after being notified of any problem, the job supervisor or principal of the company will meet at the site to review the condition with the owner’s representative, and then schedule warranty work with appropriate parties.
Our commitment to ensure a project is successful continues well after the construction phase is complete. We plan for a smooth post-construction experience throughout the course of construction by providing clear communication, comprehensive document management, and maintaining high standards of quality and safety throughout all phases of a project.
Our goal is to deliver a complete, fully functional project, which allows our clients to utilize their buildings and immediately experience the benefits of a successful project. In addition to a complete set of closeout and as-built documents, we perform video training for the operation and maintenance needs of all building systems for the owner and facility teams to reference over time.
We aim to address all potential issues before a project is complete. Effectively managing internal punchlists and close-out checklists, along with the use of collaborative technology in the field, provides team members the tools to resolve issues quickly.
We’ve found time and again there’s a full-circle quality to the work we do, how a successful project and handoff turns into future work. We prize the long-term relationships that result from such activity.
